411rad.com has established this Privacy Policy with respect to your use of this site (the “Site”). This Privacy Policy discloses how we collect, protect, use, and share information gathered from and about you. We hope that this disclosure will help increase your confidence in the Site and enhance your experience on the Internet. If you have any questions about this Privacy Policy, please contact us by e-mail at admin@411rad.com or write to us at 411rad.com, PO BOX 546076 Surfside, Florida 33154, Attention: Privacy.
Information Collected
You may surf the Site and view much of our content anonymously. The majority of the content on our Site may be viewed without our collecting any personally identifiable information from you.
There are a few activities on the Site where the collection of personally identifiable information is necessary. Those activities include things like making a purchase, contacting us, registering a product, or using one of our services. When personally identifiable information is collected, you will know because you will have to fill out a form. For most activities, we collect only your name, phone number, e-mail address, and zip code. When you make a purchase, we also collect your street and billing addresses and credit card information. When using one or more of our services, we may need to collect additional information, including your personal preferences for using the services, information about your mobile phone.
If you send us an e-mail message that contains personally identifiable information, we will use the information to identify you as a 411rad.com customer and respond to your e-mail. Further, when you interact with our customer support staff through e-mail, telephone or otherwise, we may also collect personally identifiable information, such as your name, mailing address, phone number, e-mail address, and contact preferences; information about the products you own, such as their serial numbers and date of purchase; and information relating to the services you use.
The Site also collects some information about you using technology, so it may not be readily apparent to you that it is being collected. For instance, when you come to our site your IP address is collected so that we know where to send information you are requesting. An IP address is often associated with the place from which you enter the Internet like your ISP (Internet Service Provider). We may also collect information about your use of the Site, including the time and date you visited and the pages you viewed. We may also collect information about your activity on the Site for a number of purposes using technologies such as cookies, Web beacons, widgets, and server log files. The Site uses information collected through technology in an effort to make our Site more interesting and useful to you.
When you connect a 411rad.com SafetyStation to the Internet and use one or more of our services, we may collect additional information, such as whether your pet is inside or outside a safe zone, when your pet is asleep or inactive, whether you dog is barking, etc. We collect this information to provide you the services you’ve selected, and this information is linked to your personally identifiable information. You may terminate the collection of this information by terminating the services.
Use of Collected Information
411rad.com may use personally identifiable information in a limited number of ways. We may use the information to complete transactions or provide services to you. If you contact us for help, we will use the information to contact you. Information we collect may be used to send you e-mail updates and newsletters and for other purposes.
Sharing Collected Information
One of the most valuable assets of our business is you. We aren’t in the business of selling information about our users or customers. However, if there is a value to you, we may share your information or send you messages on behalf of another company as described below. We may also share information for security reasons.
Sometimes we hire companies to process credit cards or help us deliver products or services, like a shipping company that delivers a package. In those instances, we need to share your information with them. These companies are basically “standing in the shoes” of 411rad.com, and they are allowed to use the information only to deliver the product or service. However, we do not sell or share your personally identifiable information with other companies for their direct marketing purposes without your consent.
We will also give out personal information: If required by law, for example, to comply with a court order, subpoena or applicable law; to enforce our Terms of Use; to protect the safety and security of users, customers, employees, and our Site; if you consent; or if we deem it necessary to prevent, investigate, detect, or prosecute unlawful acts or attacks on the integrity of the Site or our network. Additionally, 411rad.com may disclose or sell personally identifiable information and other collected information in connection with the sale, merger or change in control of 411rad.com.
Security Provided by 411rad.com
The importance of security for all personally identifiable information associated with users of our Site is of utmost concern to us. 411rad.com takes technical, contractual, administrative, and physical security steps to protect all visitors’ information. [Confirm this:] When you provide credit card information, we use secure socket layer (SSL) encryption to protect it. There are some things that you can do to help protect the security of your information, as well. For instance, remember to close your browser window when you finish surfing the Web, so that other people using the same computer won’t have access to your information.
We restrict access to personally identifiable information to our employees, contractors and other third parties who need to know the information in order to develop, operate or improve our products and services. These individuals are generally subject to confidentiality agreements that restrict their legal right to use or disclose any of the information. However, 411rad.com cannot guarantee the security of any personally identifiable information or other information collected via our Site. You use the Site at your own risk.
Links to Other Sites
We are not responsible for the privacy practices or content of those other sites.
Minors
Notwithstanding anything to the contrary in this Privacy Policy, 411rad.com does not knowingly accept any submissions or information from children 18 years of age and under. If you are 18 years old or under, please do not submit any materials or information by any means.
Forums, Message Boards and Blogs
411rad.com reserves the right to control conversations through any and all forums, message boards and blogs operated by us. By this we mean controlling profanity, explicit materials, illegal use, etc. By using or participating on our forums, message boards and/or blogs, you are voluntarily giving us the right to publicize the contents of your interactions. Please do not use our forums, message boards or blogs if you do not wish your interactions to be public.
Revisions to Privacy Policy
By visiting and/or using our Site, you signify your agreement to this Privacy Policy, as it may be amended and/or revised at any time. If you do not agree to this Privacy Policy, please do not use the Site. 411rad.com reserves the right to change and/or amend this policy at any time without notification, which we may provide to you by any reasonable means including, but not limited to, posting the revised policy on the Site. Your continued use of the Site subsequent to changes to the Privacy Policy will mean that you accept and agree to the revisions. This Privacy Policy, including all revisions and amendments, is governed by the laws of the State of Florida, without regard to its principles of conflicts of law.
Your California Privacy Rights
California Civil Code Section 1798.83 entitles California customers to request information concerning whether a business has disclosed personally identifiable information to any third parties for the third parties’ direct marketing purposes. As stated above, 411rad.com does not sell or share your personally identifiable information with other companies for their direct marketing purposes without your consent. California customers may request further information about our compliance with this law by e-mailing us at info@411rad.com . Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through this e-mail address.
Disclaimer
While 411rad.com seeks to protect your personally identifiable information, no data transmission over the Internet can be guaranteed to be 100% secure and we cannot ensure or warrant the security of any information you transmit to us over the Internet. Transmitting personal information over the Internet is done at your own risk. This Privacy Policy addresses only the policy and procedures of 411rad.com. We are not responsible for the privacy policies of third parties, including but not limited to those whose web sites may be linked to our Site.